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SignUpBreeze automatically emails volunteers to remind them about the shifts they’ve signed up for, so fewer people forget to show up.

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Default reminders

On every plan, volunteers receive reminders on a recommended schedule: 1 week, 48 hours, and 2 hours before each shift. You don’t have to set anything up — reminders send on their own.

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Customizing your schedule

On paid plans, you can change when reminders send — add your own times, remove ones you don’t want, or turn reminders off entirely.

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Set an organization-wide default

Go to Settings > Reminders to set the default schedule for all new events in your organization.
  • Leave Use the recommended schedule on to keep the 1 week / 48 hours / 2 hours default.
  • Turn it off to build your own schedule. Add a row for each reminder — choose a number and a unit (minutes, hours, days, or weeks) before the shift — then click Save.
Each reminder must fall between 30 minutes and 8 weeks before a shift. Your plan sets how many reminders you can add per schedule.
Remove every row to send no reminders by default. New events will inherit whatever you set here unless they define their own schedule.

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Override for a single event

Open an event and select the Reminders tab.
  • Leave Use organization default schedule on to follow your organization’s default.
  • Turn it off to set a custom schedule for this event. This replaces the default reminders for that event only.
Click Save to apply. As with the organization default, an empty schedule means that event sends no reminders.